Terms and Conditions
Delivery & Returns Information:
Postage and packing £1.50 for UK, items are dispatched via Royal Mail 1st Class.
All orders £30.00 and over qualify for free UK delivery, items dispatched via Royal Mail 1st Class and tracked.
It is our intention to dispatch your product(s) within 2 working days of receiving an order, please allow up to an additional 2 days for Royal Mail 1st class postage on all items.
Returns & Refunds:
We are confident that you will be pleased with your purchase, but if you do have cause to contact us following delivery, please contact firstname.lastname@example.org
For hygiene reasons we can only accept returns for product(s) which are damaged or faulty. You do not have the right to return your order where you have selected personalised products. Products must be returned unused with their original packaging.
We require your receipt or proof of purchase and the product(s) must be returned in their original condition within 14 days of delivery. When returning a product to us you should do so via recorded delivery. We cannot accept responsibility for any product that is lost or damaged in the post.
After receiving your returned product(s) we will notify you via email and process your refund within 5 working days.
Our returns address is:
Eco Personal Protection Ltd, Unit E2, Ascot Business Park, Lyndhurst Road, Ascot, Berkshire SL5 9FE